The New Warehouse Podcast
The New Warehouse podcast hosted by Kevin Lawton is your source for insights and ideas from the distribution, transportation and logistics industry. New episodes every Monday and Wednesday morning bring you the latest from industry experts and thought leaders.
The New Warehouse Podcast
Automating Manual Tasks for 3PLs
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Welcome to this episode of The New Warehouse Podcast, where Kevin chats with Audrey Djiya, CEO and Co-Founder of Handled. Audrey shares how her team is tackling one of the most overlooked areas of logistics: what happens after the customer clicks 'buy'.
Handled is building an AI-powered operations platform focused on eliminating the manual, fragmented, and reactive work that dominates post-purchase workflows. From disconnected systems to return chaos and SLA blind spots, the conversation explores how automating manual tasks can shift 3PLs from constant firefighting to proactive execution.
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